Careers in Foreign Exchange

Adam Solomon

We think you’d enjoy working for TorFX, read what our staff have to say and see if you agree!

Staff Testimonials

By joining the team at TorFX you can become part of an award winning company which has been recognised nationally for its customer-first approach and rapid year-on-year growth.

Our group currently employees over 300 highly-skilled individuals and we’re always looking for driven candidates to help us maintain our position as the UK’s number one International Money Transfer Provider. If you like the sound of TorFX, please get in touch or send your CV to careers@torfx.com.

Current Vacancies:


Sales Manager

You will be responsible for a large office-based Foreign Exchange sales team dealing mainly with private clients and report to the Managing Director. You must have excellent organisational, communication and training skills as well as CRM experience. A proven track record in sales management is essential, with the ability to provide timely feedback to senior management regarding performance.

Main Responsibilities:

  • Ensuring company sales targets are achieved
  • Monitoring your team’s performance and motivating them to reach targets
  • Establishing and maintaining good communication between yourself and the sales teams
  • Managing the day-to-day operations and processes of a busy sales team
  • Ensure good customer service & collate customer feedback
  • Liaising with partners and other departments
  • Dealing with complaints in a timely and professional manner
  • Analysing monthly CRM reports for training purposes & identify training needs
  • Recruiting sales staff
  • Compiling and analysing sales figures
  • Reporting to senior management

The Candidate:

  • Excellent sales and negotiation skills
  • The ability to motivate and lead a team
  • Excellent communication and people skills
  • Comfortable with technology, including use of CRM and online platforms
  • Good planning and organisation skills
  • A head for figures and the ability to produce reports
  • Happy to work in a fast paced, demanding environment
  • A flexible approach to work and not afraid to put the extra hours in

Salary - £40,000 + bonus.

To apply for this role, please email your CV to careers@torfx.com




Customer Services Advisor

As a member of the Customer Service team you will work directly with private clients and be responsible for helping clients to activate their online accounts via excellent customer service skills, there is no client cost to open or activate an account. This role also includes helping clients with any queries they have with trading online. The ideal candidate will have previous sales/customer service experience and be hard-working, motivated and have excellent organisational and communication skills. Experience within the Financial Services environment is not required for this role.

The successful candidate will receive a salary plus commission, working within a bright, modern, friendly office in a fantastic part of the UK.

The hours for this role are Monday to Friday 8.30 to 5pm.

OTE £18K per annum.

To apply for this role, please email your CV to careers@torfx.com




Registration Team Member

As a Registration Team Member, providing excellent customer service, you will work directly with private clients and be responsible for opening new accounts at no cost to the client. Not a cold calling role, the Registration Team Member will make telephone contact with pre-qualified clients, seeking assistance with the registration process. Team members are rewarded with a 37.5 hour contract, working within a modern, friendly office and receive a salary, achievable performance related monthly commission scheme plus team bonus scheme.

The ideal candidate will have previous sales/customer service experience, be hard-working and motivated with excellent organisational and communication skills. Experience within the Financial Services environment is not required for these roles. There are also opportunities for progression within this award winning company and very achievable OTEs, at the higher end of the range, with the right attitude.

The hours for these roles are primarily Monday to Friday 8.30 to 5pm.

OTE £25-35K per annum.

To apply for this role, please email your CV to careers@torfx.com




Corporate Account Executive

As a Corporate Account Executive you will work directly with corporate clients and be responsible for opening new accounts via excellent customer service skills, there is no client cost to open an account. This is not a cold calling role, the account executive will be making telephone contact with clients who have contacted the business to help them register to use their services. The successful candidate will be rewarded with a 37.5 hour contract, working within a modern, friendly office and receive a salary, plus achievable performance related monthly commission scheme. As well as the core commission scheme there is the opportunity to earn an uncapped additional scheme for any additional self-generated business gained outside of the core job responsibility.

The ideal candidate will have previous sales/customer service experience and be hard-working, motivated and have excellent organisational and communication skills. Experience within the Financial Services environment is not required for these roles, although any background in business to business relations or compliance would be a benefit. Note that this is an office based role.

The hours for these roles are Monday to Friday 8.30 to 5pm.

OTE £30-40K per annum.

To apply for this role, please email your CV to careers@torfx.com




Business Development Executive

We are currently seeking candidate/s to take on Business Development roles in the TorFX Partnership Team. Successful applicants will be responsible for supporting sales efforts by sourcing, establishing, and building relationships across the ‘Professional Advisor’ and ‘International Property’ sectors over the phone and by email. They will be responsible for researching and identifying new partner opportunities, presenting TorFX services to prospects and increasing awareness of the TorFX brand, using the company’s CRM system and dedicated partner platform.

Reporting to the Head of Business Development, and working closely with marketing and sales departments, you will target businesses and organisations that will mutually benefit from our strategic partnership.

An ideal candidate will:

  • Have experience in high-activity phone and email prospecting. Cold calling within your target sector is a necessity to ensure a robust pipeline of opportunities.
  • Be able to identify potential partners and the decision makers within the target organisation
  • Demonstrate keen attention to detail and the motivation to deliver high quality work product
  • Have the ability to be self-motivated and work well independently as well as part of a team
  • Have the ability to build strong and lasting relationships with key decision makers
  • Be able to multi-task and meet deadlines/targets

Basic salary of £16,000 with an OTE of £45,000

To apply for this role, please email your CV to careers@torfx.com




Foreign Exchange Dealer

As a Foreign Exchange Dealer you will work directly with private clients, dealing with enquiries on the telephone and opening new client accounts with a view to trading the client’s chosen currency. You will learn all about the foreign exchange market and the product options that are available for clients depending on their requirements.

The ideal candidate will have a minimum of 2 years previous sales experience, ideally telephone-based, plus a customer focused background. You will also be hardworking, motivated and have excellent organisational and communication skills. This role requires you to be a self-starter and possess a flair for working with numbers.

The position is based at their head office in Penzance, Cornwall and the successful candidate will receive a basic salary plus uncapped commission. OTE’s of £50k are easily achievable with top achievers reaching £100k+.

Salary – OTE £50,000+

To apply for this role, please email your CV to careers@torfx.com




Experienced Full time Sales Trainer

This role is working with an accomplished foreign exchange sales team focusing on their initial and ongoing training and development. You will be a key player in developing the talent at the heart of one of the fastest growing companies in the Southwest. You will be joining a collaborative and forward thinking group working in great surroundings with a fantastic team of dynamic people.

You should be confident in your knowledge of consultative and deal-brokering sales techniques and combine this with your expertise in both coaching and training to develop others. The key goal of Sales Trainer is to utilise their skills to improve performance and results in line with the business objectives. You will have the ability to conduct learning needs analysis; breakdown goals and targets to develop action plans; design and deliver effective sales training programmes; validate and reinforce learning and evaluate results.

Main Responsibilities:

  • Train all new inductees into the business
  • Deliver refresher training to inductees after 4 weeks of being in the job
  • Deliver ongoing training modules on the sales process
  • Develop the training material
  • Carry out tests after each of the sessions to validate training
  • Coaching and monitoring of sales calls
  • Analysing monthly CRM reports for training purposes

The Candidate:

  • Phone based sales training experience essential
  • Previous experience as a top performing sales person or sales trainer
  • Happy to work in a fast paced environment
  • A desire to constantly improve training effectiveness by developing new approaches
  • Have a desire to achieve results
  • A flexible approach to work and not afraid to put the extra hours in

Competitive salary.

To apply for this role, please email your CV to careers@torfx.com